Privacy Policy
The First Call Group, Inc. ("FCG", "we", "our", or "us") is committed to protecting the privacy and security of information provided by visitors, customers, partners, and stakeholders. This Privacy Policy describes how information is collected, used, and protected when interacting with our website and services.
Information We Collect
We may collect information in the following ways:
- Information voluntarily provided through contact forms
- Business contact information including name, email, phone number, and company
- Technical information such as IP address, browser type, and device information
- Information provided during business discussions or partnership inquiries
- Information necessary to support service delivery or contractual relationships
How Information Is Used
Collected information may be used for:
- Responding to inquiries or requests for information
- Providing services and technical support
- Communicating regarding business opportunities
- Supporting vendor onboarding and procurement processes
- Improving website performance and user experience
- Maintaining security and preventing unauthorized activity
Information Sharing
FCG does not sell personal information. Information may be shared with trusted service providers or partners only when necessary to support business operations, service delivery, or legal obligations.
Information may also be disclosed when required by applicable laws, regulations, or contractual requirements.
Data Security
FCG implements reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. Security practices are designed to align with generally accepted cybersecurity principles and industry standards.
Security controls may include access management practices, secure configuration management, and monitoring processes intended to protect sensitive business information.
Cookies and Tracking Technologies
Our website may use standard technologies such as cookies or analytics tools to understand how visitors interact with the site. These technologies help improve site performance and usability.
Users may configure browser settings to refuse cookies if preferred.
Third-Party Services
FCG may use third-party services for website hosting, analytics, communication, or infrastructure support. These providers may process information as necessary to perform their services on our behalf.
Third-party providers are expected to maintain appropriate safeguards for information protection.
Data Retention
Information is retained only as long as necessary to fulfill business purposes, support contractual obligations, or comply with applicable legal requirements.
External Links
This website may contain links to third-party websites. FCG is not responsible for the privacy practices or content of external sites.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in business operations, legal requirements, or service offerings. Updates will be posted on this page.
Contact Information
Questions regarding this Privacy Policy may be directed through the Contact page of this website.